Refund policy

Refund Policy

 

Damaged, defective or wrong items: If your order arrives damaged, defective or is not the item you ordered, contact us within 14 days of delivery at nomly.nomnom@gmail.com with your order number and a photo of the item. We will send you a free replacement or a full refund.

 

Orders that don't arrive: If your order has not arrived within 30 days of purchase, contact us and we will send a replacement or issue a full refund.

 

Change of mind: Because our products are feeding items for babies, we can't accept returns of opened or used items for hygiene reasons.

 

Refunds are issued to the original payment method. Depending on your bank, it can take 5-10 business days to appear on your statement.